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NavoCloud | Privacy

Privacy Policy

Last Updated: July 16, 2024

Navocloud Privacy Policy

⚠️ Our staff can only email you via official navocloud.host email addresses and via tickets. Do not share passwords or confidential information with staff.

Effective Date: 5/9/24

At Navocloud, your privacy is paramount. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By accessing or using Navocloud, you consent to the data practices described in this policy. For any inquiries, contact us at [email protected].

1. Information We Collect

We collect and process several types of information to offer and improve our services:

  • Personal Information: This includes your First Name, Last Name, Email Address, and Referral Code.
  • Technical Data: We collect your IP Address and Time of Access to monitor and enhance security.
  • Discord Information: Includes your Discord ID and Name. This data is collected via our control panel we use (https://ctrlpanel.gg/) as our panel. Our panel can be found here/ and is used solely for account identification. This information is deleted upon account deletion.

2. How We Obtain User Consent

Consent is obtained when you sign up on our control panel. By providing your information and creating an account, you consent to the collection and processing of your data as outlined in this Privacy Policy.

3. Children's Privacy

Our services are designed for individuals aged 18 and older. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal data from a minor, we will take steps to delete it promptly.

4. Marketing and Communications

We may use the control panel to send you updates, promotions, and other relevant information. You can opt-out of these communications by emailing us at [email protected].

5. Data Sharing

To verify your identity, we may request you to log in with your Discord account on our control panel (https://ctrlpanel.gg/). This step is not mandatory. Alternatively, you can claim rewards by contacting us directly.

6. Data Portability

You have the right to request a copy of your data. To do so, email us at [email protected] with proof of account ownership (e.g., Discord ID, email). Most data is accessible through your dashboard profile (https://dash.navocloud.com/profile).

7. Complaint Mechanism

For any complaints regarding our data practices, please contact us at [email protected]. We will address your concerns as swiftly as possible.

8. Breach Notification

In case of a data breach, we will notify affected users via the email address associated with their account. You can find your registered email on your profile page (https://dash.navocloud.com/profile).

9. Data Retention Timelines

We retain your personal information for as long as your account is active. Once your account is deleted, all associated data will be permanently removed from our systems.

10. Data Security

We implement industry-standard security measures to safeguard your data from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and regular security audits.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated through updates on our website. Your continued use of our services after such changes will constitute your acceptance of the revised terms.

12. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at:

Email: [email protected]

Company Name: Navocloud